Return of goods
Return of goods
Procedure for returning and exchanging goods
You have the right to withdraw from the purchase contract within 14 days without giving a reason. After withdrawing from the purchase contract, you must return the purchased item within 14 days of this withdrawal.
1. Pack the shipment
2. Take the shipment to the nearest Zásilkovna location - https://www.zasilkovna.cz/pobocky
- to send the goods, select the shipping company:
Z-BOX, Tyršova 123, 26204, Nová Ves pod Pleší - ID 28718
Pražská 1616, 252 10, Mníšek Pod Brdy, BRONGYM FITNESS CENTRUM - the ID of this shipping company is 19113
3. Or send the goods to the address:
Martin Malkus, Dlouhá 388, Nová Ves pod Pleší, 26204
Send the shipment without cash on delivery. Send the date and number of the invoice or order and the account number to which you want to send the money.
Please inform us of your withdrawal from the contract by email at info@malky.eu
You have 14 days from the date of sending the email to return the goods.